Shipping & logistics services

Reduce inventory uncertainty with On-time Delivery Guarantee and track your shipment with Alibaba.com Logistics

Delivery by Thing Compare Logistics

Expect your order to be delivered by the scheduled date or receive 10% delay compensation*. If your products are damaged or lost during delivery, you're also eligible for compensation.

Inventory management

Better plan out and manage inventory knowing orders will be delivered on time.

Compensation for delays

If late delivery occurs, receive a coupon which can be used for future purchases.

Simplified process

Alibaba.com reviews your claim directly, saving you time spent negotiating with suppliers.

Terms & Conditions

Trade Assurance guide

Customer Service

Video tutorials